Second time I used it (3rd tank of solution), the plastic part that locks the machine in an upright position broke off. Hard to believe such a rinky design would make it to production. Now, the machine has to be propped up against a wall if I am not holding it, to keep the arm from falling on the floor, spilling solution.
Cleaning was probably okay for this class of machine, of which this is the only example I have used. Certain not up to the cleaning of machines I used to rent from the grocery or hardware store.
UPDATE:
Got the machine back from repair (one month). They claimed that everything is new, except the two liquid containers. Well, the brushes were obviously not new, don’t know whether they were mine (only used for 3 tanks) or not.
Turned on the machine; within 5 seconds became very loud. I found, under the small black plastic panel with holes on the bottom underneath the cleaner, there was a metal clip of some sort, and 8-10 small pieces of broken grey plastic. Removed those, ran it again for 5 seconds (VERY loud), and there was then a screw visible under the panel.
I think they gave me a badly repaired steamvac from someone else, not a new unit as claimed. Another black mark for Hoover.